Contact us - Commercial Lines teams

Please note that the contact details listed below are for brokers only. If you are not a broker but need assistance, please visit our main site, www.axa.co.uk.

Branch enquiries

Find your local branch.

Connect eTrade enquiries

For underwriting queries for policies traded online call us on:

0800 051 8001

You can also send us an email. Which we'll respond to in 5 days.

For help accessing your Connect Extranet account, including resetting your password, read our FAQs or contact our Agency team on:

01253 683122

Mid-Market enquiries

You can also send us an email.

MLP Underwriting Centre enquiries

Please call the number below:

0345 366 5528

Motor Trade Speciality Unit enquiries

0345 602 2675

Commercial Schemes enquiries

If you want to discuss our Commercial Schemes, we have an experienced team ready to talk to you. You can send us an email.

*Please note this team cannot deal with online trading queries, MTAs, claims or agency requests. Relevant contact details for these teams can be found further up on this page.

Support making account queries

For help managing aspects of your agency, banking, account reconciliation or setting up a direct debit.

Find out more

Making a motor claim

Help and advice on how to claim.

Find out more

Making a property claim

Help and advice on how to claim.

Find out more

Making a liability claim

Help and advice on how to claim.

Find out more

Making a motor trade claim

Help and advice on how to claim.

Find out more